Effective Date: August 27, 2026
Tulsa Accident Care Center (“TACC,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit tulsaaccidentcare.com (the “Website”), contact us, request an appointment, or otherwise interact with our online services.
By using the Website, you acknowledge the practices described in this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to information collected through the Website and related online interactions.
Because TACC is a healthcare provider, certain information we receive about patients may be protected by the Health Insurance Portability and Accountability Act (“HIPAA”) and other healthcare privacy laws. Our use and disclosure of protected health information are governed by our Notice of Privacy Practices, not solely by this Privacy Policy.
You may request a copy of our Notice of Privacy Practices by contacting us using the information at the end of this policy.
2. Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Preferred location or appointment information
- Information about how you heard about us
- Questions, comments, or messages submitted through the Website
- Information provided when communicating with us by phone, text message, email, or another method
- Other information you choose to provide
Please do not use a general website form to submit detailed medical records, Social Security numbers, financial account information, or other highly sensitive information unless specifically instructed to do so through a secure method.
Information Collected Automatically
When you visit the Website, we and our service providers may automatically collect information such as:
- Internet Protocol address
- Browser and device type
- Operating system
- General geographic location
- Referring website
- Pages viewed
- Links selected
- Date and time of visits
- Time spent on the Website
- Website interactions and navigation patterns
- Cookie and similar technology identifiers
We use this information to operate the Website, understand how visitors use it, improve performance, measure marketing effectiveness, and protect against fraud or misuse.
Information From Other Sources
We may receive information from referral sources, healthcare providers, attorneys, insurance representatives, advertising or analytics providers, and other parties when permitted by law or authorized by you.
3. How We Use Information
We may use information to:
- Respond to questions and appointment requests
- Contact you about services you requested
- Schedule, confirm, or manage appointments
- Provide healthcare and related administrative services
- Communicate by telephone, email, or text message
- Coordinate services with authorized healthcare providers, attorneys, insurers, or other parties
- Operate, maintain, and improve the Website
- Analyze Website traffic and visitor engagement
- Measure the effectiveness of advertising and outreach
- Maintain records and administer our operations
- Protect the security and integrity of our Website, patients, employees, and organization
- Prevent fraud, abuse, or unlawful activity
- Comply with legal, regulatory, licensing, and professional obligations
- Establish, exercise, or defend legal rights
- Fulfill another purpose disclosed when information is collected
We may combine information collected through different interactions when permitted by applicable law.
4. Telephone, Email, Text Message, and Call-Recording Communications
If you submit a form or otherwise provide your contact information, you may agree to be contacted by TACC or a service provider acting on our behalf by telephone, email, or text message regarding your inquiry, appointment, or services.
Calls may be monitored or recorded for quality assurance, staff training, documentation, security, or compliance purposes when permitted by law.
Message frequency may vary. Message and data rates may apply. You may opt out of nonessential text messages by replying STOP and may request assistance by replying HELP. You may also ask us to stop marketing communications by contacting us directly.
Consent to receive marketing communications is not a condition of receiving healthcare services. Opting out of marketing messages will not prevent us from sending necessary administrative, appointment-related, safety, billing, or legally required communications when permitted by law.
Mobile telephone numbers, text-message opt-in information, and consent records are not shared with third parties for their independent marketing. They may be disclosed to service providers that help us deliver and manage communications.
5. Cookies and Similar Technologies
The Website may use cookies, pixels, tags, local storage, and similar technologies. These technologies may be used to:
- Enable basic Website functionality
- Remember preferences
- Improve performance and security
- Understand Website use
- Measure advertising performance
- Limit repeated advertisements
- Support analytics and marketing activities
We may use services provided by companies such as Google and other analytics, advertising, security, or website-technology providers. These providers may collect device and Website-activity information according to their own privacy policies.
You can control cookies through your browser settings and any cookie-preference tools made available on the Website. Blocking certain cookies may affect Website functionality.
Where required by applicable law, we will process recognized browser-based opt-out preference signals. Browser privacy settings do not necessarily prevent all forms of data collection.
6. How We Disclose Information
We may disclose information to:
Service Providers
Vendors that provide website hosting, analytics, communications, appointment management, information technology, security, marketing, payment processing, document storage, call management, or professional services.
These providers are permitted to use information only as necessary to provide services to us or as otherwise allowed by applicable agreements and law.
Healthcare and Professional Partners
Healthcare providers, diagnostic facilities, pharmacies, therapists, attorneys, insurance representatives, transportation providers, or other professionals involved in your care or claim, when authorized by you or permitted by law.
Legal and Safety Recipients
Government agencies, regulators, courts, law enforcement, or other parties when we believe disclosure is required by law or reasonably necessary to:
- Comply with legal process
- Protect a person’s health or safety
- Investigate fraud or unlawful conduct
- Enforce our agreements
- Protect our legal rights
Business Transactions
Information may be disclosed as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate confidentiality and legal requirements.
At Your Direction
We may disclose information to another person or organization when you request or authorize us to do so.
We do not sell personal information for money. Some privacy laws may define certain disclosures involving advertising technologies as a “sale,” “sharing,” or use for targeted advertising even when no money is exchanged. Where applicable, you may request to opt out as described below.
7. Health Information and HIPAA
Information submitted through the Website does not automatically become protected health information under HIPAA in every circumstance. When information is received or maintained by TACC in connection with providing healthcare, billing for care, or conducting healthcare operations, it may be protected by HIPAA and other laws.
Our Notice of Privacy Practices explains:
- How medical information may be used and disclosed
- Your rights concerning medical information
- Our responsibilities for protecting medical information
- How to request medical records or corrections
- How to submit a privacy complaint
This Website Privacy Policy does not replace our Notice of Privacy Practices or any authorization required for a particular use or disclosure of protected health information.
8. Data Security
We use reasonable administrative, technical, and physical safeguards intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Email, ordinary text messages, and general website forms may not provide the same security as a designated patient portal or other secure healthcare communication method. Please contact us by telephone if you are unsure whether a communication method is appropriate for sensitive information.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfill the purposes described in this policy
- Provide requested services
- Maintain appropriate business and patient records
- Comply with healthcare, tax, legal, and regulatory requirements
- Resolve disputes
- Enforce agreements
- Protect legal rights
Retention periods vary depending on the type of information and applicable legal requirements.
10. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request information about how personal information has been disclosed
- Withdraw consent when processing is based on consent
- Opt out of certain marketing communications
- Opt out of certain targeted advertising, sales, or sharing
- Appeal the denial of a privacy request
- Exercise privacy rights without unlawful discrimination
These rights may be subject to exceptions. Rights involving protected health information should be exercised according to our Notice of Privacy Practices.
To make a request, contact us using the information below. We may need to verify your identity before completing a request. An authorized agent may submit a request when permitted by law, but we may require proof of the agent’s authority.
11. Children’s Privacy
The Website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the Website without authorization from a parent or legal guardian.
If you believe a child has provided personal information without appropriate authorization, please contact us.
12. Third-Party Websites and Social Media
The Website may contain links to third-party websites, social media platforms, mapping services, review platforms, or other online services. We do not control and are not responsible for the privacy, security, or content practices of those third parties.
Information you provide directly to a third party is governed by that party’s policies.
13. Emergency and Medical Disclaimer
The Website and its forms are not intended for emergency communications.
If you are experiencing a medical emergency, call 911 or go to the nearest emergency department. Do not rely on a website form, email, social media message, or text message for emergency assistance.
Information on the Website is provided for general informational purposes and does not create a provider-patient relationship or replace evaluation by a qualified healthcare professional.
14. Changes to This Policy
We may update this Privacy Policy periodically. When we make changes, we will post the revised policy on this page and update the effective date.
Material changes may also be communicated through another appropriate method when required by law.
15. Contact Us
Questions, concerns, privacy requests, or complaints regarding this Privacy Policy may be directed to:
Privacy Contact
Tulsa Accident Care Center
5711 E. 71st Street, Suite 100
Tulsa, Oklahoma 74136
Phone: 918-888-8080
Fax: 918-888-8181
Website: tulsaaccidentcare.com
If your concern involves protected health information, please indicate that you would like to speak with TACC’s designated HIPAA Privacy Officer.